Bibliografia

-he-she-e-we-a-chave-do-entendimento-da-psicologia-masculina-feminina-e-o-amor-romantico-

“He, She e We”, A chave do entendimento da psicologia masculina, feminina e o amor romântico.

Johnson A. Robert. “He, She e We”, A chave do entendimento da psicologia masculina, feminina e o amor romântico. Novo Tempo, 2009.

a-cabeca-de-steve-jobs

A Cabeça de Steve Jobs

Kahney, Leander. “A cabeça de Steve Jobs.” A Negócios, 2010.

a-revolucao-dos-bichos

A Revolução dos Bichos

Orwell, Gorge. ”A Revolução dos Bichos”. Globo, 1964.

alegria-a-entrega-ao-corpo-e-a-vida

Alegria - A Entrega Ao Corpo e à Vida

Lowen, Alexander. “Alegria - A Entrega ao Corpo e a Vida. Summus, xxxx.

Aristóteles

Cássio M. Fonseca. “Aristóteles”. Edições de Ouro. 1963.

be-our-guest-perfecting-the-art-of-customer-service

Be Our Guest – Perfecting the art of customer service

Eisner, Michael D. “Be Our Guest – Perfecting the art of customer service”, Disney Institute, 2003.

built-to-last-successful-habits-of-visionary-companies

Built to Last - Successful Habits of Visionary Companies

Collins C. James; Porras I. Jerry. “Built to Last - Successful Habits of Visionary Companies”, Harper Business Essentials, 1994.

comportamento-organizacional

Comportamento Organizacional

Robbins, Stepphen P. “Comportamento Organizacional”, 11a. edição. MAKRON Books, 2006.

Dilemma Management

Walt Disney Co. “Dilemma Management”, 2006.

disney-approach-to-people-management

Disney Approach to People Management

Walt Disney Co. "Disney Approach to People Management”. Walt Disney Co. 2006. Disney Institute Program, E.U.A.

Disney Traditions

Walt Disney Co. “Disney Traditions”. Disney University, 2006.

empresas-feitas-para-vencer-good-to-great

Empresas Feitas para Vencer – Good to Great

Collins , Jim. “Empresas Feitas para Vencer” – Good to Great, Campus 2006.

Facilitation Basics Skills

Walt Disney Co. “Facilitation Basics Skills”, Disney University, 2006.

first-things-first-

First Things First.

Covey, Stephen. “First Things First.” Free Press, 1994.

how-the-mighty-fall-and-why-some-companies-never-give

How the Mighty Fall – And Why Some Companies Never Give

Collins , Jim. “How the Mighty Fall – And Why Some Companies Never Give In, 2009.